We appreciate your orders and the moment you confirm your order our warehouse is working to get it to you, here’s how:

• We gift free standard shipping on all Canadian orders over $130 CAD
• We ship all orders on the same or next day - depending on the time of your order

You are always welcome to contact us about your order, but please understand often the shipping times or delayed parcels are out of our control. Please be kind with our team so we can best help you with as little angst as possible...we know its frustrating when you are awaiting your order.

We ship to almost all countries across the planet – because everyone deserves to experience our Skincare That Sticks®! You will be able to select your country when checking out.

Please feel welcome to contact us with any further questions or shipping needs.

We want you to love our Skincare That Sticks® and if for some reason this isn’t the case we want to hear from you. Our details below help to outline how you can return our sustainable skincare:

• Products can be returned within 14 days for a refund or exchange.
• If contacting us for a return, refund or exchange please include your Order number in your email.
• If you would like to return products due to a change of mind, we ask that you cover your return shipping fees.
• We cannot accept returned goods that have been opened and used, unless of course they are faulty.
• If you believe there is something wrong with your order or products, please contact us and we will help you to resolve it.
• If you have received the incorrect product order, please do not open the sealed package and contact us within 14 days and we will ensure you get the right product at our cost.
• Any refunds granted we will refunded to the same credit card or PayPal account within thirty days

Please email any returns enquiries to hello@wrinklesschminkles.com